Striving to give you the

utmost best at all times


MANAGED SUPPORT SERVICES

 

Management and support of Internal IT Systems has become increasingly costly and complex to support several options for system and field user support. System support can include system maintenance, backup, fault detection and system monitoring.

 

Field user support refers to end user queries un-related to system performance and includes user queries relating to the use of off-the-shelf product functionality.

 

All support calls are logged through our call centre. Each support call logged is assigned a priority which corresponds to a goal for time to resolution as set out in pre-negotiated service level agreements.

 

Once the call is logged, a ticket number is assigned that allows tracking and reporting of the support call.

 

Our help desk operates seven days per week, twenty-four hours per day. Customers are able to log support calls either telephonically or using e-mail to log a call

 

WORKSHOP REPAIR AND

MAINTENANCE SERVICES

  • Monitors

  • Printers

  • Servers

  • PC's

  • Terminals

  • Peripherals, etc.

ON-SITE REPAIR AND MAINTENANCE SERVICES

  • Printers and Print Servers

  • PCs and Software Support and installation

  • Servers

  • Networks

ON-SITE SOFTWARE SUPPORT SERVICES

Office Application

 

WORKSHOP REPAIR AND MAINTENANCE

 

SERVICES

  • Monitors

  • Printers

  • Servers

  • PC's

  • Terminals

  • Peripherals, etc.

  • HELP DESK

  • Offer On-Site Support

  • We also Offer telephonic Support

  • Support is offered on Both Hardware and

  • Software Trouble-Shooting


Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!          Always a Step Ahead!

 

 

Lindiwe Msila; General services to communities; Feeding school kids; Feeding homeless people; Care for the needy; Credibility; Phakamuzenzele People ; Passion; Accountability; Team Spirit; Respect; Result-oriented; “Ubuntu”; Catering; Events Management; Tents; Castles; Pool Hiring; IT Services; Needlework; Phakamuzenzele People

 

 

 

 

Gao Bees; General services to communities; Feeding school kids; Feeding homeless people; Care for the needy; Credibility; Phakamuzenzele People ; Passion; Accountability; Team Spirit; Respect; Result-oriented; “Ubuntu”; Catering; Events Management; Tents; Castles; Pool Hiring; IT Services; Needlework; Phakamuzenzele People